Withdrawal Information

As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period begins on the day of the conclusion of the contract or on the day when the binding declaration for the provision of the service is made, but not earlier than the receipt of the contract terms and distribution information. Within the withdrawal period, the fulfillment of the contract may only commence with the explicit consent of the consumer.

To exercise your right of withdrawal, you must inform us, CONDA Capital GmbH, registered in the commercial register of the Commercial Court of Vienna under FN 596688 h, with its registered office at Neulinggasse 29/1/14, 1030 Vienna, support@conda-capital.com, by means of a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached withdrawal form, but it is not mandatory.

Download: Withdrawal Form

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.


Exceptions to the Right of Withdrawal

You cannot exercise the right of withdrawal for contracts related to financial services whose price depends on fluctuations in the financial market that the trader has no control over and that may occur within the withdrawal period, especially concerning services related to:

1. Foreign exchange,
2. Money market instruments,
3. tradable securities subject to price fluctuations,
4. shares in investment companies,
5. financial futures transactions (futures) including equivalent cash-settled instruments,
6. interest rate futures transactions (FRA),
7. interest and currency swaps, as well as swaps on equity or stock index basis ("equity swaps"), and
8. purchase or sale options on any of the instruments mentioned in 1-7, including equivalent cash-settled instruments, such as foreign exchange and interest rate options; purchase or sale options, as well as contracts for travel and baggage insurance or similar short-term insurance with a term of less than one month.


Consequences of Exercising the Right of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments received from you, including any delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and in any event not later than 30 days from the day on which we receive notice of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you have requested that the services begin during the withdrawal period, you shall pay us an amount that is in proportion to the services performed up to the time you have informed us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract. Your right of withdrawal therefore expires prematurely and in its entirety if the contract is fully performed before you have exercised your right of withdrawal.